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Follow 10 Rules to Keep Your Community Active

How to keep your community engaged ?

Follow these 10 rules !

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Members don’t work for you.

Your members don’t work for your organization.

They are there because they want to be, not because they have to.

you can’t assign them tasks and expect them to do them without motivation.

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Asking members to help usually works.

If you need any help, chances are good that one of your members will be happy to lend a hand.

Be specific about what you need help with, and don’t take advantage of their generosity.

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Members thrive on validation.

Members like to feel appreciated and that their efforts are having an impact.

To avoid losing them, be sure to provide feedback and express gratitude for what they do.

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Members are not free labour.

You wouldn't expect a buddy to do something for free, so don't expect members to do it either.

Do you want someone to perform for you an action that will need a lot of time or effort? Offer to compensate them financially or in another way.

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Members are not sales leads

Avoid attempting to sell members anything they don't need or want.

They will feel alienated as a result, and they won't be as willing to assist you in the future.

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They don’t know what’s happening behind the scenes.

In a community, everything must be transparent.

If you're dishonest, there's a great chance that you'll cause Fear, Uncertainty, and Doubt in your community.

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They can believe in your vision but not in how you execute it.

Many members have priorities that diverge from those of your organization.

Always be clear about your goals with the community and make time for conversation.

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The quiet ones are usually the ones you want to engage.

Don't limit your attention to the most active participants.

The more quiet folks can still contribute and may have some brilliant ideas.

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Organizational experience will vary.

Some members can be new, while others might be seasoned veterans.

Please remember this when speaking with others and delivering instructions.

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They are you friends, and friends keep friends honest

You can sense when your buddies are happy with you. You know when they aren't.

They typically find fault with every little thing you do, yet they don't interpret this as an attack. Fix the problem using that information.

This post is based on this twitter thread.

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